Yarviko ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit yarviko.com or use our car rental services.
1. Information We Collect
We may collect the following types of personal information:
- Identity Data: Full name, date of birth, driving licence number, passport or national ID.
- Contact Data: Email address, phone number, mailing address.
- Transaction Data: Booking details, rental period, vehicle selected, payment method (we do not store full card numbers).
- Technical Data: IP address, browser type, device identifiers, pages visited, referring URLs, cookies.
- Marketing Data: Preferences in receiving marketing communications from us.
2. How We Use Your Information
We use your personal data for the following purposes:
- To process and manage your car rental booking.
- To verify your identity and driving licence validity.
- To communicate with you about your booking, modifications or cancellations.
- To process payments and prevent fraud.
- To improve our website, fleet and customer service.
- To send you marketing communications (with your consent).
- To comply with legal obligations under Korean law (Personal Information Protection Act — PIPA).
3. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contract performance: To fulfil your rental agreement.
- Legitimate interests: To improve our services and prevent fraud.
- Legal obligation: To comply with Korean PIPA and other applicable regulations.
- Consent: For marketing emails and non-essential cookies.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic and deliver personalized content. Please see our Cookie Policy for full details. You may opt out via our cookie banner.
5. Data Sharing and Third Parties
We do not sell your personal data. We may share your data with:
- Payment processors for secure transaction handling.
- Insurance partners to provide rental coverage.
- IT and cloud service providers supporting our operations.
- Law enforcement or regulators when required by law.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically for 5 years after your last transaction, or as required by Korean law.
7. Your Rights
Under the Korean Personal Information Protection Act (PIPA) and, where applicable, the GDPR, you have the right to:
- Access your personal data held by us.
- Correct inaccurate or incomplete data.
- Request erasure of your data ("right to be forgotten").
- Object to or restrict processing of your data.
- Withdraw consent at any time (without affecting lawfulness of prior processing).
- Lodge a complaint with the Personal Information Protection Commission (PIPC) of Korea.
To exercise any of these rights, contact us at supp@yarviko.com.
8. Data Security
We implement industry-standard security measures including SSL/TLS encryption, access controls and regular security audits. However, no transmission over the internet is 100% secure. We encourage you to contact us immediately if you suspect any unauthorized use of your account.
9. International Transfers
Your data is primarily stored on servers located in South Korea. If data is transferred internationally, we ensure appropriate safeguards are in place as required by PIPA.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page with an updated date. Your continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
For privacy-related questions or to exercise your rights, please contact:
- Email: supp@yarviko.com
- Phone: +82-2-785-4400
- Address: 152 Teheran-ro, Gangnam-gu, Seoul, South Korea 06234